Privacy Policy

Effective date: July 25, 2025

Fenix Project Investments, S.A.S., with its principal offices at Calle 7D, No 43A, Medellín, Antioquia, Colombia, NIT: 901931306-1, operates www.fenixproject.co (the "Site") and provides staffing and related services (the "Services"). This policy outlines how we collect, use, and disclose your information.

Scope of Application

This policy applies to individuals interacting with Fenix Project, including Site visitors, clients, employees, contractors, suppliers, and candidates. By using our Site or Services, you agree to this policy.

Information We Collect

We collect Personal Information (data that identifies you) such as:

Contact Information: Addresses, emails, phone numbers.
Identification: Full name, government ID, date of birth.
Financial: Bank and payment details.
Transactional: Payment history.
Professional: Job history, education.
Usage/Technical: IP address, browser data, site activity.
Communications: Information from your messages to us.
Other: Any information you provide.

We also collect non-Personal Information for analysis and service improvement.

How We Use Your Information

We use your Personal Information to:

Provide and manage our Services
Improve our business and services.
Secure access to our Services (identification/verification).
Send marketing communications (with your consent or legitimate interest).
Manage recruitment and employment processes.
Protect our security and integrity.
Communicate updates and provide support.
Manage business operations and payments.
Meet legal, regulatory, and tax obligations.
Conduct aggregated and anonymized research (with consent or legitimate interest).

Sharing Your Information

We do not sell or trade your Personal Information. We share it with:

Our clients to whom you provide services.
Trusted third-party service providers (e.g., IT, payment processors, legal advisors).
Government, law enforcement, or regulatory bodies when legally required.
A third party in the event of a business acquisition.
Fenix Project affiliates.
Third-party advertising partners for targeted marketing (with your consent).

Data Retention and Security

We retain your data only as long as necessary for the purposes collected and to comply with legal obligations. We implement suitable security measures to protect your information, but no method is 100% secure.

International Transfer

Your information may be transferred to and processed in locations outside Colombia. By using our services, you consent to such transfers.

Your Rights

You may have rights regarding your Personal Information, including to:

Access and obtain copies of your data.
Rectify inaccurate data.
Erase your data in certain circumstances.
Restrict or object to processing.
Withdraw consent.

To exercise these rights, please contact us at privacy@fenixproject.co.

Changes to This Privacy Policy

We may update this policy periodically. Your continued use of our Services after changes signifies your acceptance.

Questions or Concerns

For any privacy concerns, contact us at privacy@fenixproject.co.

Effective date: July 25, 2025

Information We Collect

We collect Personal Information (data that identifies you) such as:

Contact Information: Addresses, emails, phone numbers.

Identification: Full name, government ID, date of birth.

Financial: Bank and payment details.

Transactional: Payment history.

Professional: Job history, education.

Usage/Technical: IP address, browser data, site activity.

Communications: Information from your messages to us.

Other: Any information you provide.

We also collect non-Personal Information for analysis and service improvement.

How We Use Your Information

We use your Personal Information to:

Provide and manage our Services

Improve our business and services.

Secure access to our Services (identification/verification).

Send marketing communications (with your consent or legitimate interest).

Manage recruitment and employment processes.

Protect our security and integrity.

Communicate updates and provide support.

Manage business operations and payments.

Meet legal, regulatory, and tax obligations.

Conduct aggregated and anonymized research (with consent or legitimate interest).

Sharing Your Information

We do not sell or trade your Personal Information. We share it with:

Our clients to whom you provide services.

Trusted third-party service providers (e.g., IT, payment processors, legal advisors).

Government, law enforcement, or regulatory bodies when legally required.

A third party in the event of a business acquisition.

Fenix Project affiliates.

Third-party advertising partners for targeted marketing (with your consent).